All the squash coaches associated with Squash in the city are friendly and professional. The squash coaches are Squash Racquets Association (SRA) qualified and educated to at least degree level in sports science and fitness. As a result all coaches are equipped to provide both technical squash advice as well as more general fitness advice, for example on diet and the benefits of anaerobic and aerobic exercise.

The skills and fitness of players who utilize the services of Squash in the city vary significantly. Squash in the city is here to work with anyone who wants to improve their overall squash technique irrespective of their standard.